Privacy Policy

ASWF is a financial education service based in New South Wales, Australia. We provide general financial education to Australians through our website, sessions, and educational materials. We are not a licensed financial adviser and do not provide personal financial advice.

Our contact details are: Level 1, 457–459 Elizabeth Street, Surry Hills NSW 2010 | Phone: 02 8632 0496 | Email: [email protected]

We may collect the following types of personal information: your name, email address, phone number, and any other information you voluntarily provide when you contact us, submit an enquiry form, or sign up for our newsletter.

We may also collect non-personal technical information such as your IP address, browser type, device type, pages visited, and time spent on our website. This information is collected automatically through cookies and analytics tools and is used to improve our website and services.

We do not collect sensitive information such as financial account details, tax file numbers, health information, or government identifiers unless you explicitly provide them and we have a lawful reason to collect them.

We collect personal information directly from you when you: submit a contact or enquiry form on our website, subscribe to our newsletter, email or call us directly, or attend one of our education sessions.

We collect technical information automatically through your use of our website, including through cookies and similar tracking technologies. You can disable cookies through your browser settings, though this may affect the functionality of our website.

We use your personal information to: respond to your enquiries and provide the services you have requested; send you our newsletter and educational content if you have subscribed; improve our website, services, and educational materials; comply with our legal obligations; and communicate with you about our services.

We will not use your personal information for any purpose that is incompatible with the purpose for which it was collected, unless you have consented to that use or we are required or authorised by law to do so.

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services — for example, email marketing platforms, website hosting providers, and analytics services. These providers are required to handle your information in accordance with this policy and applicable privacy laws.

We may also disclose your information where required or permitted by law, including to comply with a court order, legal obligation, or government request, or to protect the rights, property, or safety of ASWF, our users, or the public.

Some of our third-party service providers may be located outside Australia. Where we disclose your information to overseas recipients, we take reasonable steps to ensure those recipients handle your information in a manner consistent with the Australian Privacy Principles.

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. These steps include using secure servers, encrypted communications where appropriate, and limiting access to personal information to authorised personnel only.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. If you believe your information has been compromised, please contact us immediately.

Our website uses cookies — small text files stored on your device — to improve your browsing experience, analyse website traffic, and understand how visitors use our site. Cookies do not contain personally identifiable information unless you have provided it to us.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website. By continuing to use our website, you consent to our use of cookies in accordance with this policy.

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to request access to the personal information we hold about you, and to request that we correct any information that is inaccurate, incomplete, or out of date.

To make an access or correction request, please contact us at [email protected]. We will respond to your request within a reasonable timeframe. In some circumstances, we may be unable to provide access — for example, where doing so would unreasonably impact the privacy of another individual or where we are required by law to refuse access. We will explain our reasons if we are unable to fulfil your request.

If you wish to unsubscribe from our newsletter or other communications, you may do so at any time by clicking the unsubscribe link in any email we send you, or by contacting us directly.

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, to comply with our legal obligations, and to resolve any disputes. When your information is no longer required, we will take reasonable steps to destroy or de-identify it securely.

Our website may contain links to third-party websites. This Privacy Policy applies only to the ASWF website and services. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before providing any personal information.

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us at [email protected]. We will investigate your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. The updated policy will be posted on this page with a revised effective date. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

This Privacy Policy is governed by the laws of New South Wales, Australia, and the Privacy Act 1988 (Cth). Any disputes arising in connection with this policy shall be subject to the jurisdiction of the courts of New South Wales.